I strongly prefer conducting most of my professional communications over email for most of the reasons listed. Unfortunately, the rest of the world does not wor

I strongly prefer conducting most of my professional communications over email for most of the reasons listed. Unfortunately, the rest of the world does not work that way--particularly in the realm of B2B sales. I respect Dharmesh enormously. I am nowhere near his level of anything, and no one has any reason to listen to me, but I still have to say it: if you want to make money running your own business and can't afford to hire a salesperson, unless you have a uniquely geeky clientelle you need to learn to talk on the phone. Furthermore, learn to enjoy it. It's very doable, even for introverts like us. (FWIW, I strongly suspect that Dharmesh is very good at talking on the phone, even if he hates it, both because I've seen his BoS videos and because it is extremely rare for people to succeed in the way he has without being excellent verbal communicators. He'd be better at it if he got past his mental block, but he doesn't need to because he has hired an excellent sales team.)