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Also they make it really difficult to mass delete stuff. I'm basically stuck paying for their storage because I don't really have the skills to self host (but I

Also they make it really difficult to mass delete stuff. I'm basically stuck paying for their storage because I don't really have the skills to self host (but I'm working on it!)

bigfatkitten 5mo ago
They make it impossible to delete stuff if you stop paying! I was on Google Workspace for about 10 years. I moved off their service because the mandatory Gemini price hikes meant that it no longer represented value for money. I get excessive storage utilisation warnings for some shared drives I used to have but because I no longer have a paid up license, I can’t manage shared drives anymore. So I can’t delete them. Google’s “support” team in India told me all sorts of lies about how to resolve the issue, but they’ve finally settled on a position that I would need to reinstate my Workspace account, at my own expense in order to delete the data to stop the emails and save Google money. They refuse to acknowledge the patent absurdity of this situation and escalate it to someone who can actually fix it.
- eks391 5mo ago
  Google has support?? How did you find it, and what other services besides gmail does it cover?
  - vel0city 5mo ago
    Note they said "workspace". This has some level of support baked in, as this is the paid enterprise product. https://knowledge.workspace.google.com/admin/support/contact-google-workspace-support https://knowledge.workspace.google.com/admin/support/contact...
    - bigfatkitten 5mo ago
      They call it support, but that’s not the term I would use.
- ValentineC 4mo ago
  > I get excessive storage utilisation warnings for some shared drives I used to have but because I no longer have a paid up license, I can’t manage shared drives anymore. So I can’t delete them. I had the same problem, and when my account was suspended, it was practically impossible to resubscribe because no Workspace plan could accommodate the amount of storage I used. I'd thankfully managed to transfer out most of my important data elsewhere, so I made my peace with the less important Linux ISOs getting deleted.

Also they make it really difficult to mass delete stuff. I'm basically stuck paying for their storage because I don't really have the skills to self host (but I'm working on it!)

bigfatkitten 5mo ago

They make it impossible to delete stuff if you stop paying! I was on Google Workspace for about 10 years. I moved off their service because the mandatory Gemini price hikes meant that it no longer represented value for money. I get excessive storage utilisation warnings for some shared drives I used to have but because I no longer have a paid up license, I can’t manage shared drives anymore. So I can’t delete them. Google’s “support” team in India told me all sorts of lies about how to resolve the issue, but they’ve finally settled on a position that I would need to reinstate my Workspace account, at my own expense in order to delete the data to stop the emails and save Google money. They refuse to acknowledge the patent absurdity of this situation and escalate it to someone who can actually fix it.

eks391 5mo ago
Google has support?? How did you find it, and what other services besides gmail does it cover?
- vel0city 5mo ago
  Note they said "workspace". This has some level of support baked in, as this is the paid enterprise product. https://knowledge.workspace.google.com/admin/support/contact-google-workspace-support https://knowledge.workspace.google.com/admin/support/contact...
  - bigfatkitten 5mo ago
    They call it support, but that’s not the term I would use.
ValentineC 4mo ago
> I get excessive storage utilisation warnings for some shared drives I used to have but because I no longer have a paid up license, I can’t manage shared drives anymore. So I can’t delete them. I had the same problem, and when my account was suspended, it was practically impossible to resubscribe because no Workspace plan could accommodate the amount of storage I used. I'd thankfully managed to transfer out most of my important data elsewhere, so I made my peace with the less important Linux ISOs getting deleted.