It's just too bad that in certain instances, the people who follow up are powerless to do anything, and the people who do have the power to do things and who ne

It's just too bad that in certain instances, the people who follow up are powerless to do anything, and the people who do have the power to do things and who need to be hearing from disgruntled customers like me may or may not be getting a filtered message or even paying what they do hear any heed.