Which is why our tender responses do include the resumes - just in an appendix at the back. The bit at the front, with screenshots and quotes from happy users

Which is why our tender responses do include the resumes - just in an appendix at the back. The bit at the front, with screenshots and quotes from happy users just talks about what the company has done. You absolutely have to meet the customer requirements in your response. But its up to you where you place the emphasis :-)