As far as bias goes the type of people who rushed out to buy a Surface early are probably the ones least likely to admit its buggy or slow. So there's that. I d

As far as bias goes the type of people who rushed out to buy a Surface early are probably the ones least likely to admit its buggy or slow. So there's that. I don't own one so I don't know. I have watched some YouTube videos though and was not impressed. In one the person doing the video actually says 'apps load quickly' while he's showing an app opening very slowly. So it depends a lot on your expectations. 5-10 seconds to open the mail client on the Surface may be fast compared to the 20-30 seconds Outlook on Windows can sometimes take to open but it's dirt slow compared to opening mail clients on iOS or Android. (instant or damn close to it)