You have described exactly the situation of almost all of my clients. And in some way it is good to see our business model validated as we help steer organisati

You have described exactly the situation of almost all of my clients. And in some way it is good to see our business model validated as we help steer organisations at this level, also technically. I would only add that the quality of software has improved significantly. From my perspective, the bar for quality at most organisations like this is low, extremely low.