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Honest question: For a multi-billion product like Windows, doesn't Microsoft conduct usability testing? Neilsen had 12 participants in his study and discovered
by chintan 14y ago
Honest question: For a multi-billion product like Windows, doesn't Microsoft conduct usability testing?
Neilsen had 12 participants in his study and discovered quite major usability issues. I wonder if their internal testing came up with similar issues and now they are having an Emperor's clothes moment.
- ConceptJunkie 14y agoThey did. They gave to some users, turned back to Ballmer said, "See? They're using it."
- omnisci 14y agoI've actually wondered this as well. I actually like the DESKTOP portion of Windows 8 and think it is a really nice improvement over windows 7. In fact, if Win8 shipped without metro, I'd buy it right now...happily. But it doesn't. It comes with Metro, and although I "figured it out", I shouldn't have to. Specifically as I'm comfortable with every OS available, using iOS, android, windows (since 2.0) and OSX. Each one of them requires a bit of learning and tweaking, but I remember opening win8 RC and wondering "how do I shut this off?" Initially I got pissed off because I felt like a child, I had no idea how to find the control panel etc (without using "advanced methods, winkey-r, "control" enter). While every OS has it's weakness, if you can't do basic shit then there is a serious problem. So, did they conduct usability testing? I also wonder. I'm gonna vote "no" on this one. With that said, I'm still gonna get it, purely out of curiosity.