3 ms·
The branch is the last place where a real person meets another real person. Even that person looks up everything on their terminal, and the whole thing is proba
by sieve 5mo ago
The branch is the last place where a real person meets another real person. Even that person looks up everything on their terminal, and the whole thing is probably security theater, but I think having at least one physical backstop is a good idea.
My banks require physical presence for stuff like changing phone numbers and nominees. We get OTPs on our phones, so that makes perfect sense.
- spiffytech 5mo agoMy mom works at a credit union and the staff are constantly saving people from scams just because the customer came in and the staff had a chance to notice something fishy happening.
- cucumber3732842 5mo agoThe physical presence requirement makes a whole bunch of exploits not scale.