I want to live in whatever world these people are in where they can just throw up their hands and say, "gee-wiz, why can't EVERYONE just use open source softwar

I want to live in whatever world these people are in where they can just throw up their hands and say, "gee-wiz, why can't EVERYONE just use open source software?" Usually that "incompatible" industry standard document contains real information that needs to be presented accurately. OpenOffice just brings headaches and unnecessary phone calls/e-mails.