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The DNS provider I recently switched to surprised me with a policy: To create records for more than one domain, you need to write a personal support email. Th

by sshine 5mo ago

The DNS provider I recently switched to surprised me with a policy: To create records for more than one domain, you need to write a personal support email. They say it's to raise DNSSEC awareness, but I think it's also a robot captcha.

kreco 5mo ago
> To create records for more than one domain, you need to write a personal support email. I'm not all familiar with this so I don't understand why it's not a ticket or any other non-automated action even for a single domain ? I mean what is "the standard" that would actually allow a robot to register a domain to a DNS registry ?
- sshine 5mo ago
  > what is "the standard" that would actually allow a robot to register a domain to a DNS registry ? For DNS, the standard is Terraform. For domain registry (the fact that a domain even exists, not what it points to), there are no end-user facing standards.
impjohn 5mo ago
That kind of captcha has a very short half life. Software ate the world now AI is eating software
mapkkk 5mo ago
Are you perchance talking about deSEC? I've also switched to them, and thought that it was too much work to send an email and wait for replies, so I ended up using dummy inboxes for my other, lesser important domains. Though I guess it's still a good thing they do this? At the time I remember being mildly inconvenienced, but not enough to actually care. I just remember thinking, "How is this nonprofit going to handle all that support volume?".
- sshine 5mo ago
  Yes, deSEC. They replied somewhat quickly (for humans). I had accumulated enough hope for them to wait the 25 hours it took them. And yes, I wouldn't go this way either.
  - encom 5mo ago
    Must be a new thing, because I have a handful of domains with them and I've never talked to their support. I've used Desec for several years now, and I'm very happy with them. Zero problems, would recommend.

by sshine 5mo ago

kreco 5mo ago

> To create records for more than one domain, you need to write a personal support email. I'm not all familiar with this so I don't understand why it's not a ticket or any other non-automated action even for a single domain ? I mean what is "the standard" that would actually allow a robot to register a domain to a DNS registry ?

sshine 5mo ago
> what is "the standard" that would actually allow a robot to register a domain to a DNS registry ? For DNS, the standard is Terraform. For domain registry (the fact that a domain even exists, not what it points to), there are no end-user facing standards.

impjohn 5mo ago

That kind of captcha has a very short half life. Software ate the world now AI is eating software

mapkkk 5mo ago

Are you perchance talking about deSEC? I've also switched to them, and thought that it was too much work to send an email and wait for replies, so I ended up using dummy inboxes for my other, lesser important domains. Though I guess it's still a good thing they do this? At the time I remember being mildly inconvenienced, but not enough to actually care. I just remember thinking, "How is this nonprofit going to handle all that support volume?".

sshine 5mo ago
Yes, deSEC. They replied somewhat quickly (for humans). I had accumulated enough hope for them to wait the 25 hours it took them. And yes, I wouldn't go this way either.
- encom 5mo ago
  Must be a new thing, because I have a handful of domains with them and I've never talked to their support. I've used Desec for several years now, and I'm very happy with them. Zero problems, would recommend.