Or at the very least, at the price we're talking here, companies should be hiring a trainer who knows the product well, who can actually teach people and answer

Or at the very least, at the price we're talking here, companies should be hiring a trainer who knows the product well, who can actually teach people and answer questions. not go through this, go through that, clicking that: half the things are not useful to their particular problems and shouldn't be taught at all to this group.