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“Don’t anthropomorphise” is fighting the wrong layer. The entire product design of chat interfaces is built to encourage anthropomorphism because it increases e
by taeshdas 5mo ago
“Don’t anthropomorphise” is fighting the wrong layer. The entire product design of chat interfaces is built to encourage anthropomorphism because it increases engagement. Expecting users to resist that is like asking people not to click notifications. If this is a real concern, it has to be solved at the product level, not via user discipline.
- layer8 5mo agoThe article does propose changes at the product level.