Looking at the investigation details this is not a mistake. And I am a engineer by trade and if I made an actual mistake costing our customer real money, this

Looking at the investigation details this is not a mistake. And I am a engineer by trade and if I made an actual mistake costing our customer real money, this would be refunded by the company. My company wouldn't say "oh yeah, our bad, f* off" And I'm certain I didn't caused any bugs like this.