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Is 10 years still a startup? Serious question, not trying to troll.

• paulcole 6mo ago
  This made me lol as well. I think that’s just a business.
• john_saptra 6mo ago
  Building deep-tech (say, new kind of radio link) involves years of R&D, specialized manufacturing, and long regulatory or testing cycles. It's uncommon in app business though.
• apatheticonion 5mo ago
  They describe themselves as an "established startup" lol. It's just an industry-tailored CRM so it's a form-heavy application, nothing about it is ground breaking. IMO if you're profitable and have been around longer than a decade, you're no longer shipping features for survival and should have bandwidth allocated to improve the product reliability and performance. No observability/monitoring, no automated testing, no CI/CD, a 30 second - 5 minute login time, and a 20mb JavaScript bundle is a pretty poor customer and developer experience. I spoke to the head of sales / product to understand customer retention and the factors on failed sales - it looks like our customer retention is unaffected by a slow or unreliable the product.