> we're building a service that helps techie folks to provide tech support for their friends and family remotely without the need for remote desktop What is th

> we're building a service that helps techie folks to provide tech support for their friends and family remotely without the need for remote desktop What is the thinking behind that? The appeal of remote desktops is that "show me" is orders of magnitude more efficient than "tell me". I would take the remote desktop every time. The usual problem with remote desktops is they are a pain to setup. This is somewhat alleviated by Skype doing screen sharing, but sadly doesn't allow remote interaction. Chrome's remote desktop has worked really for me, and does allow remote interaction. It does require Chrome to be installed on the supportee's system and one extension installed, but I haven't found that to be a problem. https://chrome.google.com/remotedesktop https://chrome.google.com/remotedesktop for anyone who is interested. So do you have something in mind that is even more efficient than "show me" and remote desktops?