False advertising. Most jurisdictions have laws against it. Microsoft may believe that it has an out with respect to their "fine print", but that also can only

False advertising. Most jurisdictions have laws against it. Microsoft may believe that it has an out with respect to their "fine print", but that also can only go so far, since they actively advertise a 32GB Surface as having 32GB storage (implying that it's user-available, because all of the Surface's competitors explicitly state user-available storage). None of my iPhones, my iPads, nor my Nexus 7 have provided half the advertised storage the way that the 32GB Surface does. I'm not a lawyer, but I think that Microsoft is going to be changing some labelling so that we see user-available storage clearly. It'll work better for Microsoft in the end, too. From a technical perspective, I can't believe that Microsoft couldn't figure out a way to make this work without exposing this to users.