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Unsure how true that is. Google cloud is tiny compared to aws for a reason. It matters. People will switch if you piss them off.
by ricw 5mo ago
Unsure how true that is. Google cloud is tiny compared to aws for a reason.
It matters. People will switch if you piss them off.
- PunchyHamster 5mo agoMostly coz of everything else about GCP
- strictnein 5mo agoGoogle's lack of customer service isn't new or limited to GCP. They also don't provide any human help if you're an advertiser with them unless you spend a crazy amount of money. Twenty years ago I used to spend upwards of $20-30k a month with them and I couldn't get a single reply to any inquiry I ever sent. If you spend $XXX million / year with them on GCP they will, however, assign a person to be your main point of contact.
- rrr_oh_man 5mo ago$100-200k/mo gets you an "Account Strategist" that changes every 3-6 months and whose advice can be summed up by "spend more".
- deleted 5mo ago[deleted]
- mjcl 5mo agoAt least AWS will send people out to your office to tell you which services you aren't using but could.
- iammrpayments 5mo agoI heard facebook is even worse
- rhettsnaps 5mo agoFacebook = Faceless Amazon = Screw the actual forest but buy more carbon intensive stuff packaged in dead trees TikTok = TimeWaste Robinhood = Rob The Hood OpenAI = ClosedAI
- ryoshu 5mo agoEven if you spend a crazy amount of money with them for advertising they will try to gaslight you if they make a mistake.
- StableAlkyne 5mo agoPersonally, I don't use GCP because of their history of getting bored with their products and abandoning them. It's nice, maybe I would use it for a personal project, but I go out of my way to discourage my engineering teams from using it.
- smt88 5mo agoGoogle support is abysmal for all of their profitable businesses too, like Ads and YouTube.
- user34283 5mo agoIt helps if you have a monopoly on app distribution for half of all phones, or video streaming. Then you can afford zero support and still take 15-30%.
- blacksmith_tb 5mo agoIs that reason customer service? My only experiences with AWS along those lines have not been great...
- alfiedotwtf 5mo agoTo this day I still try to use Google as little as possible all because they killed Google Reader