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Toward an Ethics and Etiquette for Electronic Mail (1985)
- Schlagbohrer 6mo agoExcerpt: The Phenomenon of "Flaming" Perhaps the attribute of electronic mail systems that most distinguishes them from other forms of communication is their propensity to evoke emotion in the recipient — very likely because of misinterpretation of some portion of the form or content of the message — and the likelihood that the recipient will then fire off a response that exacerbates the situation.