> They're more likely to have established processes that work for all sorts of cases. In my experience the sentence is only correct this way: "They're more lik

> They're more likely to have established processes that work for all sorts of cases. In my experience the sentence is only correct this way: "They're more likely to have established processes for all sorts of cases" They have lots of clients. They have big opportunities to streamline support (which is a cost center). ... do you see where it leads? Read the OP, if not!