Paul English (cofounder of Kayak) tackles emails in a similar way to what you're proposing: "I get about 400 to 500 e-mails a day, and I probably send about 12

Paul English (cofounder of Kayak) tackles emails in a similar way to what you're proposing: "I get about 400 to 500 e-mails a day, and I probably send about 120. At any given moment, I'll have only 10 items in my inbox. When an e-mail comes in, I read it and decide immediately: Delete, reply, or delegate?" http://www.inc.com/magazine/20100201/the-way-i-work-paul-english-of-kayak.html http://www.inc.com/magazine/20100201/the-way-i-work-paul-eng...