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> Engaging so directly with a highly critical audience is a minefield that you're navigating well. They spent two months literally gaslighting this "critical a
by troupo 6mo ago
> Engaging so directly with a highly critical audience is a minefield that you're navigating well.
They spent two months literally gaslighting this "critical audience" that this could not be happening and literally blaming users for using their vibe-coded slop exactly as advertised.
All the while all the official channels refused to acknowledge any problems.
Now the dissatisfaction and subscription cancellations have reached a point where they finally had to do something.
- rob 6mo agoExamples of gaslighting on April 15th (the first 2 issues were "fixed" by April 10th according to the story): https://x.com/bcherny/status/2044291036860874901 https://x.com/bcherny/status/2044291036860874901 https://x.com/bcherny/status/2044299431294759355 https://x.com/bcherny/status/2044299431294759355 No mention of anything like "hey, we just fixed two big issues, one that lasted over a month." Just casual replies to everybody like nothing is wrong and "oh there's an issue? just let us know we had no idea!"
- troupo 6mo agoDon't forget "our investigation concluded you are to blame for using the product exactly as advertised" https://x.com/lydiahallie/status/2039800718371307603 https://x.com/lydiahallie/status/2039800718371307603 including gems like "Sonnet 4.6 is the better default on Pro. Opus burns roughly twice as fast. Switch at session start"