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It’s incredible how forgiving you guys are with Anthropic and their errors. Especially considering you pay high price for their service and receive lower qualit

It’s incredible how forgiving you guys are with Anthropic and their errors. Especially considering you pay high price for their service and receive lower quality than expected.

mlinsey 6mo ago
The consumer surplus is quite high. Even with the regressions in this postmortem, performance was above the models last fall, when I was gladly paying for my subscription and thought it was net saving me time. That said, there is now much better competition with Codex, so there's only so much rope they have now.
fastball 6mo ago
What high price? I pay $200/m for an insane number of tokens.
ed_elliott_asc 6mo ago
I pay for 20x max and get so much more value out of it than I pay.
- rvz 6mo ago
  This is what we call "Stockholm syndrome"
  - ed_elliott_asc 6mo ago
    Why don’t you think I get value from Claude? I’m getting far more value from Claude than I am paying, this week I’ve completed a couple of projects that would have taken a person months and months to do.
lukasus 6mo ago
At the time you wrote your comment there were 4 other comments and all of them very negative towards the Anthropic and the blog post in question here. How did you get this conclusions?
- lukan 6mo ago
  Confused as well, I rather supposed Antrophic had some standing for saying no to Trump and being declared national security threat, but the anger they got and people leaving to OpenAI again, who gladly said yes to autonomous killing AI did astonish me a bit. And I also had weird things happening with my usage limits and was not happy about it. But it is still very useful to me - and I only pay for the pro plan.
  - sunaookami 6mo ago
    >I rather supposed Antrophic had some standing for saying no to Trump and being declared national security threat I never understood why people cheered for Anthropic then when they happily work together with Palantir.
- unselect5917 6mo ago
  HN glazes anthropic every single time I see it come up. This is as obvious as HN's political bias.
deleted 6mo ago
[deleted]
tempest_ 6mo ago
A lot of people are provided their access through work. They don't actually pay the bill or see it.
Avicebron 6mo ago
It's still night and day the difference in quality between chatgpt5.4 and opus 4.7. Heck even on Perplexity where 5.4 is included in Pro vs 4.7 which is behind the max plan or whatever, I will pick sonnet 4.6 over the 5.4 offering and it's consistently better. I don't love Anthropic, I don't have illusions about them as a business. But if a tool is better, it's better.
- wahnfrieden 6mo ago
  You aren’t getting the 5.4 experience for code if you’re not using it in the Codex harness
OsrsNeedsf2P 6mo ago
Look at any criticism of Mythos. Some members on HN are defending it tooth and nail, despite it not being released
jgbuddy 6mo ago
Anthropic actually not so bad. Anthropic models code good, usually. Price not so high compared to time to do it by self.
AntiUSAbah 6mo ago
Because it is still good though. If you have a good product, you are more understanding. And getting worse doesn't mean its no longer valuable, only that the price/value factor went down. But Opus 4.5 was relevant better and only came out in November. There was no price increase at that time so for the same money we get better models. Opus 4.6 again feels relevant better though. Also moving fastish means having more/better models faster. I do know plenty of people though which do use opencode or pi and openrouter and switching models a lot more often.
saghm 6mo ago
At least personally, it feels like the choices are the one that's okay with being used for mass surveillance and autonomous weapons targeting, the one that's on track to get acquired by the AI company that dragged its feet in getting around to stopping people from making child porn with it, the one that nobody seems to use from Google, and the one that everyone complains about but also still seems to be using because it at least sometimes works well. At this point I've opted out of personal LLM coding by canceling my subscription (although my employer still has subscriptions and wants us to keep using them, so I'll presumably keep using Claude there) but if I had to pick one to spend my own money on I'd still go with Claude.
- scblock 6mo ago
  A valid choice, a moral choice, is none of the above.
  - goldfish_gemma4 6mo ago
    [dead]
scottyah 6mo ago
It's fairly small issues for an amazing product, and the company is just a few years old and growing rapidly. Also, they are leading a powerful technological revolution and their competitors are known to have multiple straight up evil tendencies. A little degradation is not an issue.
mystraline 6mo ago
Exactly. They've done now like 6 rug-pulls. Idiots keep throwing money at real-time enshittification and 'I am changing the terms. Pray I do not change them further". And yes, I am absolutely calling people who keep getting screwed and paying for more 'service' as idiots. And Anthropic has proved that they will pay for less and less. So, why not fuck them over and make more company money?
oytis 6mo ago
Remember Louis CK talking about Wi-Fi on an airplane? People are dealing with highly experimental technology here
arnvald 6mo ago
What's the alternative? Are you suggesting other LLM providers don't charge high price? Or that they don't make mistakes? Or that they provide better quality? We're talking about dynamically developed products, something that most people would have considered impossible just 5 years ago. A non-deterministic product that's very hard to test. Yes, Anthropic makes mistakes, models can get worse over time, their ToS change often. But again, is Gemini/GPT/Grok a better alternative?
operatingthetan 6mo ago
I don't think Anthropic has to inform their customers of every change they make, but they should have with this one.
timmg 6mo ago
> It’s incredible how forgiving you guys are with Anthropic and their errors. Ironically, I was thinking the exact opposite. This is bleeding edge stuff and they keep pushing new models and new features. I would expect issues. I was surprised at how much complaining there is -- especially coming from people who have probably built and launched a lot of stuff and know how easy it is to make mistakes.

It’s incredible how forgiving you guys are with Anthropic and their errors. Especially considering you pay high price for their service and receive lower quality than expected.

mlinsey 6mo ago

The consumer surplus is quite high. Even with the regressions in this postmortem, performance was above the models last fall, when I was gladly paying for my subscription and thought it was net saving me time. That said, there is now much better competition with Codex, so there's only so much rope they have now.

fastball 6mo ago

What high price? I pay $200/m for an insane number of tokens.

ed_elliott_asc 6mo ago

I pay for 20x max and get so much more value out of it than I pay.

rvz 6mo ago
This is what we call "Stockholm syndrome"
- ed_elliott_asc 6mo ago
  Why don’t you think I get value from Claude? I’m getting far more value from Claude than I am paying, this week I’ve completed a couple of projects that would have taken a person months and months to do.

lukasus 6mo ago

At the time you wrote your comment there were 4 other comments and all of them very negative towards the Anthropic and the blog post in question here. How did you get this conclusions?

lukan 6mo ago
Confused as well, I rather supposed Antrophic had some standing for saying no to Trump and being declared national security threat, but the anger they got and people leaving to OpenAI again, who gladly said yes to autonomous killing AI did astonish me a bit. And I also had weird things happening with my usage limits and was not happy about it. But it is still very useful to me - and I only pay for the pro plan.
- sunaookami 6mo ago
  >I rather supposed Antrophic had some standing for saying no to Trump and being declared national security threat I never understood why people cheered for Anthropic then when they happily work together with Palantir.
unselect5917 6mo ago
HN glazes anthropic every single time I see it come up. This is as obvious as HN's political bias.

deleted 6mo ago

[deleted]

tempest_ 6mo ago

A lot of people are provided their access through work. They don't actually pay the bill or see it.

Avicebron 6mo ago

It's still night and day the difference in quality between chatgpt5.4 and opus 4.7. Heck even on Perplexity where 5.4 is included in Pro vs 4.7 which is behind the max plan or whatever, I will pick sonnet 4.6 over the 5.4 offering and it's consistently better. I don't love Anthropic, I don't have illusions about them as a business. But if a tool is better, it's better.

wahnfrieden 6mo ago
You aren’t getting the 5.4 experience for code if you’re not using it in the Codex harness

OsrsNeedsf2P 6mo ago

Look at any criticism of Mythos. Some members on HN are defending it tooth and nail, despite it not being released

jgbuddy 6mo ago

Anthropic actually not so bad. Anthropic models code good, usually. Price not so high compared to time to do it by self.

AntiUSAbah 6mo ago

Because it is still good though. If you have a good product, you are more understanding. And getting worse doesn't mean its no longer valuable, only that the price/value factor went down. But Opus 4.5 was relevant better and only came out in November. There was no price increase at that time so for the same money we get better models. Opus 4.6 again feels relevant better though. Also moving fastish means having more/better models faster. I do know plenty of people though which do use opencode or pi and openrouter and switching models a lot more often.

saghm 6mo ago

At least personally, it feels like the choices are the one that's okay with being used for mass surveillance and autonomous weapons targeting, the one that's on track to get acquired by the AI company that dragged its feet in getting around to stopping people from making child porn with it, the one that nobody seems to use from Google, and the one that everyone complains about but also still seems to be using because it at least sometimes works well. At this point I've opted out of personal LLM coding by canceling my subscription (although my employer still has subscriptions and wants us to keep using them, so I'll presumably keep using Claude there) but if I had to pick one to spend my own money on I'd still go with Claude.

scblock 6mo ago
A valid choice, a moral choice, is none of the above.
- goldfish_gemma4 6mo ago
  [dead]

scottyah 6mo ago

It's fairly small issues for an amazing product, and the company is just a few years old and growing rapidly. Also, they are leading a powerful technological revolution and their competitors are known to have multiple straight up evil tendencies. A little degradation is not an issue.

mystraline 6mo ago

Exactly. They've done now like 6 rug-pulls. Idiots keep throwing money at real-time enshittification and 'I am changing the terms. Pray I do not change them further". And yes, I am absolutely calling people who keep getting screwed and paying for more 'service' as idiots. And Anthropic has proved that they will pay for less and less. So, why not fuck them over and make more company money?

oytis 6mo ago

Remember Louis CK talking about Wi-Fi on an airplane? People are dealing with highly experimental technology here

arnvald 6mo ago

What's the alternative? Are you suggesting other LLM providers don't charge high price? Or that they don't make mistakes? Or that they provide better quality? We're talking about dynamically developed products, something that most people would have considered impossible just 5 years ago. A non-deterministic product that's very hard to test. Yes, Anthropic makes mistakes, models can get worse over time, their ToS change often. But again, is Gemini/GPT/Grok a better alternative?

operatingthetan 6mo ago

I don't think Anthropic has to inform their customers of every change they make, but they should have with this one.

timmg 6mo ago

> It’s incredible how forgiving you guys are with Anthropic and their errors. Ironically, I was thinking the exact opposite. This is bleeding edge stuff and they keep pushing new models and new features. I would expect issues. I was surprised at how much complaining there is -- especially coming from people who have probably built and launched a lot of stuff and know how easy it is to make mistakes.