As a longtime fanatic and now dismayed ex-user of Sony products, I'm startled at what all the analysis missed: the last 10% of the user interface. What we need

As a longtime fanatic and now dismayed ex-user of Sony products, I'm startled at what all the analysis missed: the last 10% of the user interface. What we need is completion of the work done right with followup; what we get is "oh crap, ship it and forget it". A simplistic example: my Sony BluRay player, upon completing any network activity, announces that it has completed the network activity. I don't want to acknowledge that, I want to get on with what I'm obviously going to do next. The same player features streaming video services which, next to Apple TV, look like some techie was told to slap on; the worst offender being the promotion app for "Salt" (movie premiering about the same time as the device) delivers what should be premium video quality in the worst ugliest over compressed dreck form. Time and again it seems they take an otherwise fantastic product, and to meet a deadline slap together what's missing, shove it out the door, and never show any interest in supporting it thereafter.