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The kicker to this is that you probably can't return the modem because that would be a change in service. I agreed to a one year plan with them with a couple
by georgemcbay 14y ago
The kicker to this is that you probably can't return the modem because that would be a change in service. I agreed to a one year plan with them with a couple of DVR settop boxes, after a few months I realized I never used one of the DVRs and attempted to return it only to be told that I can't return it without that being essentially an early termination of my entire current plan resulting in fees greater than what I would save by not "leasing" that DVR for the remained of the time period.
This is one of many interactions I've had with Time Warner that have caused me to boil with rage, and as soon as some viable alternative ISP is available to me I'm switching and never looking back.