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I have two experiences with Time Warner Cable to share: - TWC refuses to offer "wideband" service with a static IP. If you want a static IP, you must pay for T
by JagMicker 14y ago
I have two experiences with Time Warner Cable to share:
- TWC refuses to offer "wideband" service with a static IP. If you want a static IP, you must pay for TWC "Business Class" (>$99/mo.) for speeds much slower than with Wideband.
- Forgot to pay my bill one month. Some TWC employee stops by my office and tapes a flyer to the door. It basically says to call him or he will be the person who disconnects my service. I call him. He wants nothing less than my credit card number. Says I have to 'go through him' or it'll cost me an extra $100 and he'll disconnect me anyway. It seemed very sketch. I called the main TWC number and told my story. They asked me to fax a copy of the flyer I found on my door. After a couple of weeks of calls back-and-forth with one of the 'higher-up' billing people, I'm finally told that they had no idea an employee was going door-to-door and posting those flyers. Apparently, he made the flyer himself. I was never told any more about it, but the whole thing seemed very strange and was the start of me loosing faith in TWC. I now think even less of TWC because of their negative reactions to Google Fiber. I think that TWC cares about one thing, & one thing only --- profit. I hate to say it, but they are worse than Comcast (but not DirectTV [1])!
1. Washington State Attorney General's Office - complaint against DirectTV: http://atg.wa.gov/uploadedFiles/Home/News/Press_Releases/2009/DIRECTVComplaint2009-12-14.pdf http://atg.wa.gov/uploadedFiles/Home/News/Press_Releases/200...
- driverdan 14y ago> I think that TWC cares about one thing, & one thing only --- profit. You do know TWC is a business right?
- krob 14y agoI wish California filed one of these law suites. I have on my credit from my fathers purchase using my name -- who subsequently died obtained a subscription for DirectTV, they delivered and installed 1 dvr, and 3 receivers, they charged to my profile non-payment of $950 cancellation fee. My father never even used the DVR, I guess he didn't know how to use it. Ugh!