Really good point. Christensen was always interested in finding causality in disruption, innovation. It's easy to look back in hindsight and say that X product

Really good point. Christensen was always interested in finding causality in disruption, innovation. It's easy to look back in hindsight and say that X product tapped into a certain fundamental need but maybe in fact it helped them do something they never tried before. Short answer - I dont know!