They do. You get an account executive. And they can help you somewhat. As an example, a friend's startup lost all their access for a day while the AE tried to g

They do. You get an account executive. And they can help you somewhat. As an example, a friend's startup lost all their access for a day while the AE tried to get them transferred from one kind of plan to another. Looking at it from the outside, it looks like any fast-growing startup just at a pace that is honestly quite unbelievable. They seem ridiculously successful.