I've certainly noticed a seismic shift in how bad support and updates have gotten with some 3rd party vendors we use, and the answer they come back with is alwa

I've certainly noticed a seismic shift in how bad support and updates have gotten with some 3rd party vendors we use, and the answer they come back with is always that they're experimenting with AI. Not saying AI isn't part of the job now, but it is getting seriously over hyped and over extended.