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Hi, the purpose of my post was not to "justify" what my friend did. I, and he first, am very aware that he did things that were not allowed by the Google Guide
by gfiorelli1 14y ago
Hi,
the purpose of my post was not to "justify" what my friend did. I, and he first, am very aware that he did things that were not allowed by the Google Guidelines or very low quality link building.
Remember also that he is not an SEO and that he was simply following what "all the the world" was doing, especially in his niche.
No, my purpose was to underline the absurd of the reply Google sent to his reconsideration request. Absurd because it says something like: "Ok, we have penalized your site, and we thank you for your reconsideration request. What a pity that we don't understand a heck of italian, so we cannot verify what your are saying us in english about it".
So... Google penalizes a italian site (but maybe happened also to french or polish or other not english ones), but don't process reconsideration requests because that site is in Italian.
As I say in my post, that leads to other questions. For instance: if a site is penalized, but the search quality team does not have "italian" support, those penalizations sound as if they were simply algorithmic.
Or, if the site is flagged by italian quality raters (I'm sure they exist), how Google can then penalize a site just based on an human judgement if it cannot after verify the reasons of that penalization have been corrected because they don't support italian?
Absurd.
- Matt_Cutts 14y agoGianluca, we absolutely do support reconsideration requests in Italian. See my explanation elsewhere on the page if you want more details. Would you mind adding an update to the top of your blog post or otherwise correcting your blog post? I'd like to debunk the misconception that Google doesn't take reconsideration requests in Italian, because that's just not true. It looks like most of your blog post has been written on the assumption that we don't respond to reconsideration requests written in Italian, and that's simply not true.
- benatkin 14y agoSo english speaking folks working on behalf of a non-english speaking site have to communicate in the language of the non-english speaking site? How very quaint.
- Matt_Cutts 14y agoNo. If you have an Italian site that spammed, you can do a reconsideration request in either Italian or in English. We'll process either language. What I tried to explain in my other comment is that we have also been trying an experiment in giving more in-depth info to site owners. That experiment is currently English-only. Despite that fact, we'll still send a more in-depth reply in Italian to this website that was violating our quality guidelines.
- benatkin 14y agoAt what point does it become to difficult to offer feedback? Might some English copy be hard to understand if it contained software, medical, or legal jargon? Why not just offer feedback that's consistent with the Google employee or contractor's understanding of the site, and say so in the response?
- SoftwareMaven 14y agoI think that's simplifying a bit much. If you read Matt's other comment, it is a function of this response being chosen to get more detailed information. The "more detailed" information is not currently supported for people who send requests in English if their site is in Italian. The wording of the response was quite bad. The reasoning behind it is not. Personally, I cheer Google for trying to give more detailed information. Few things are more frustrating than the "We are killing your livelihood. No, we aren't going to tell you why. Live with it."
- benatkin 14y agoThanks for explaining that. I understand it now. I wish they'd do a best effort attempt, and say so in their reply, if they don't understand the copy on the site instead of skipping over it.