3 ms·

Only 13% of emails are written by people

• SilverElfin 6mo ago
  It’s that big? I would think 95% is automated spam. Look at your spam folder to see how much is blocked
  • Terr_ 6mo ago
    In this case they're saying "created by", as opposed to "a copy was received". The latter would be weighted much more heavily towards automation. In other words, I think a human-written message to 10,000 customers would be counted here as +1 to "written by people", whereas a "Your account X is overdue" generated for one customer would be +1 to the not-by-people.