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If that happens, you create a support ticket and AWS/GCP/Azure wave it, especially the first time. They're aware that billing per usage can have surprise effect
by sofixa 6mo ago
If that happens, you create a support ticket and AWS/GCP/Azure wave it, especially the first time. They're aware that billing per usage can have surprise effects, but at the same time they don't want to kill their customers' workloads and delete their data, so it is what it is.
- benterix 6mo agoHere, I corrected that for you: > you create a support ticket and spend sleepless night praying that AWS/GCP/Azure wave it
- Leomuck 6mo agoExactly! I know, some of those companies sometimes refund you, but if your livelihood depends on it..? That's a crazy situation to be in as a mere developer.
- lotsofpulp 6mo agoI would prefer they waive it.
- gettingoverit 6mo agoIt's quite easy to check responses to other customers in other threads there, and somehow I see quite a lot of "oh, go to that other support" and ghosting. If you create support ticket on hacker news, then yes, you will probably get it waved. It's somewhat sad that HN is their support forum now.
- ButlerianJihad 6mo agoSend me a PDF of your bill, and I will happily print out 10 copies so I can wave them all above my head