> it's worth asking whether or not what we've come to accept as good Web design accomplishes anything genuinely useful for a website's best customers -- the one

> it's worth asking whether or not what we've come to accept as good Web design accomplishes anything genuinely useful for a website's best customers -- the ones who obsessively check it throughout the day, the ones who read every word of an article, the ones who are most engaged with a site's content. 2010 or not -- who writes this stuff? Good design means these tasks are simpler to accomplish because of it, not more difficult. I could go into another little rant about how too many so-called web designers don't know a lick of code or how anyone with a copy of Photoshop now deems themselves a designer and that's why we see so many trainwrecks, but this article doesn't even understand the argument it is trying to make.