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We're looking for hosting which has both dedicated and virtual servers on the same network. SoftLayer and Rackspace seem to be the two big players who do this.

by bfirsh 14y ago

We're looking for hosting which has both dedicated and virtual servers on the same network. SoftLayer and Rackspace seem to be the two big players who do this. Does anybody have any experience with them both?

bchen 14y ago
I don’t have experience with Rackspace, but, like the other commenter acangiano said, I only have good things to say about SoftLayer’s support for the past 4 years. Their customer service reps are quite responsive and can be reached either using tickets or phone. My issues were mostly addressed within an hour or two, even when it’s not during the normal office hours.
gsibble 14y ago
I've used both. SoftLayer in my opinion has faster and more price efficient offerings. Always gone with them and never regret it.
larrywright 14y ago
I only have experience with Rackspace (though I've heard consistently good things about SoftLayer), but my experience with them has been fantastic.
misterbwong 14y ago
Rackspace user here. Be prepared to pay $$$$-their hybrid environment is not cheap, especially for servers with above normal specs. There are also (industry standard) restrictions on the network side of things with their VM's, which we weren't prepared for when we started. Lastly, if you're ever the target of DDoS attacks...good luck.
- druiid 14y ago
  Previous Rackspace user here (we got fed up with Rackspace and finally got our own equipment for a song compared to our monthly hosting costs with them)... Yeah, good luck if you get a very common DDoS attack while on their network. Apparently their data-centers in general are large DDoS targets. We moved and have not had an attack since (and it's a big deal since we do e-commerce). That said, out of any company I've ever been with their support was really good. Just understand you're paying like crazy for it.
staunch 14y ago
My startup is designed around these issues: https://uptano.com https://uptano.com Every server you launch is connected to your own private LAN.
100k 14y ago
There's also the Storm/Liquid Web combination. http://www.stormondemand.com/ http://www.stormondemand.com/ http://www.liquidweb.com/ http://www.liquidweb.com/

by bfirsh 14y ago

bchen 14y ago

I don’t have experience with Rackspace, but, like the other commenter acangiano said, I only have good things to say about SoftLayer’s support for the past 4 years. Their customer service reps are quite responsive and can be reached either using tickets or phone. My issues were mostly addressed within an hour or two, even when it’s not during the normal office hours.

gsibble 14y ago

I've used both. SoftLayer in my opinion has faster and more price efficient offerings. Always gone with them and never regret it.

larrywright 14y ago

I only have experience with Rackspace (though I've heard consistently good things about SoftLayer), but my experience with them has been fantastic.

misterbwong 14y ago

Rackspace user here. Be prepared to pay $$$$-their hybrid environment is not cheap, especially for servers with above normal specs. There are also (industry standard) restrictions on the network side of things with their VM's, which we weren't prepared for when we started. Lastly, if you're ever the target of DDoS attacks...good luck.

druiid 14y ago
Previous Rackspace user here (we got fed up with Rackspace and finally got our own equipment for a song compared to our monthly hosting costs with them)... Yeah, good luck if you get a very common DDoS attack while on their network. Apparently their data-centers in general are large DDoS targets. We moved and have not had an attack since (and it's a big deal since we do e-commerce). That said, out of any company I've ever been with their support was really good. Just understand you're paying like crazy for it.

staunch 14y ago

My startup is designed around these issues: https://uptano.com https://uptano.com Every server you launch is connected to your own private LAN.

100k 14y ago

There's also the Storm/Liquid Web combination. http://www.stormondemand.com/ http://www.stormondemand.com/ http://www.liquidweb.com/ http://www.liquidweb.com/