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Contacting customers with invalid billing information is definitely a good tip. I was surprised to find out at 17% of our subscribers for StartupThreads were de
by frankdenbow 14y ago
Contacting customers with invalid billing information is definitely a good tip. I was surprised to find out at 17% of our subscribers for StartupThreads were delinquent. Some had cards stolen, numbers changed, expired, etc. Wish I had taken their phone numbers to reach out easier, but sending a few friendly reminder emails will help.
- alanctgardner2 14y agoStripe can do this automatically with WebHooks; it's seriously worth taking the time to set up.