Basically, no matter what the developer and Apple do, people will always use reviews as a place to submit vague bugs. There have been a few times where I was l

Basically, no matter what the developer and Apple do, people will always use reviews as a place to submit vague bugs. There have been a few times where I was lucky enough to be able to track someone down based on their username and personally contact them to help them out, but if they'd gone though official channels for support instead of via a review, it would have been much better for both of us. I actually would like to see the ability for developers to publicly respond to reviews. Sure, some may abuse it by submitting nasty responses to bad reviews, but good developers would provide useful/polite responses, and that would be another signal users could use to determine if they want to buy the app in the first place.