Amen. Why don't more software engineers realize designers are on their side? If your product isn't meant to be used only by hackers like yourself, then you nee

Amen. Why don't more software engineers realize designers are on their side? If your product isn't meant to be used only by hackers like yourself, then you need to have someone thinking about how the end user will understand/interact with/experience your product. If your design team is not trying to make a usable and delightful user experience, then get a new set of designers. Interaction design is NOT about making things pretty. It's about giving the user a delightful experience. This includes making it match the user's mental model of how the system should work, AND designing it so that users enjoy spending their time (yes, using your product will take some non-zero amount of time) using it.