I’ve submitted an app (connectors?) to their store and their submission form indicated a 2 weeks turnaround for an answer, including the possibility of not even

I’ve submitted an app (connectors?) to their store and their submission form indicated a 2 weeks turnaround for an answer, including the possibility of not even getting a response at all (it was written verbatim). Not sure who’s responsible for customer support but damn. (Needless to say I never heard back)