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We have a EU dev we tried to have submit a GDPR request for human review on something on Facebook. There’s no apparent mechanism to do so. Support was clueless
by ceejayoz 7mo ago
We have a EU dev we tried to have submit a GDPR request for human review on something on Facebook.
There’s no apparent mechanism to do so. Support was clueless. The privacy email address responded weeks later with “not out department”.
- estimator7292 7mo agoThat's because the correct department is legal. GDPR is a legal mechanism, not a support and privacy thing. "I'm doing it wrong and it doesn't work" means you're doing it wrong, not that it doesn't work.
- ceejayoz 7mo agoEven Facebook calls them "privacy rights". And https://www.facebook.com/help/contact/178402648024363 https://www.facebook.com/help/contact/178402648024363 doesn't work either. Black hole, as far as I can determine. Their chatbot, when asked, sends you to https://help.meta.com/support/privacy/ https://help.meta.com/support/privacy/ and says: > To submit a GDPR objection request on Facebook, you can use the Privacy Rights Request channel. > Select Facebook as the product you want to submit an objection about. > Choose the option "How can I object to the use of my information" and follow the instructions. But that option doesn't exist.
- gzread 7mo agoAs expected. However, since it's the law, there's some way to enforce it.