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Fin is actually Intercom’s branded agent, so if Anthropic is using their own model for support at all isn’t clear.
by solfox 6mo ago
Fin is actually Intercom’s branded agent, so if Anthropic is using their own model for support at all isn’t clear.
- nickvec 6mo agoI was curious so I looked into it. Seems like my issues were encountered when Fin AI was running on Sonnet 4.0, though Fin AI's new model (Fin Apex 1.0) was rolled out ~2 weeks ago. https://www.intercom.com/blog/announcing-fin-apex-the-age-of-vertical-models-is-here/ https://www.intercom.com/blog/announcing-fin-apex-the-age-of...