Toshiba also has to pay the bills as well Toshiba pays its bills by selling computers, or perhaps by selling preinstallation of mostly-useless trials of softwa

Toshiba also has to pay the bills as well Toshiba pays its bills by selling computers, or perhaps by selling preinstallation of mostly-useless trials of software and services on those computers. It does not pay its bills by selling service manuals, and probably wouldn't lose a measurable amount of money by making such manuals freely available. Behavior like this, on the other hand might cost them a bit. It offends the sort of people other people ask for advice on new technology purchases. Offending me doesn't cost you a sale; it costs you ten sales. Offending this blogger probably cost them thousands of sales worth hundreds of thousands of dollars, though they'll never be able to measure it.