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> you have to cut off previous technologies because virtually everyone's moved to something better. It’s hard to argue that having to manage a smartphone and i
by layer8 7mo ago
> you have to cut off previous technologies because virtually everyone's moved to something better.
It’s hard to argue that having to manage a smartphone and its ever-changing apps and UI flows for purchasing and handling tickets, is simpler than buying a paper ticket with paper money. Is it really better?
- comprev 7mo agoIt's better for the company not the customer
- TeMPOraL 7mo agoThis. It's just another form of hidden inflation at play. Smartphones, appification, and self-service is usually a downgrade from immediately preceding solutions for everyone except young folks who are money-poor and time-rich, so think nothing of wasting the latter. But this state flips for most around the time they start their career, or at the latest when they start families.