The ease of suspend isn’t the problem here. It’s that there is functionally no recourse once the suspension happens, justified or not. The only people who seem

The ease of suspend isn’t the problem here. It’s that there is functionally no recourse once the suspension happens, justified or not. The only people who seem to get un-suspended are the ones who can generate news media outrage or who can call their friend who is a director/exec at the company. (Obviously this intuition is flawed, but it’s hurting the reputations of these SaaS providers.)