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People build self-service businesses because they don't want to build a sales team and/or be able to keep their price point competitive. If everyone emailed in
by dotBen 14y ago
People build self-service businesses because they don't want to build a sales team and/or be able to keep their price point competitive.
If everyone emailed in wanting pre-sales and discounts the price would go up because there would need to be a sales team to service the requests.
I'm telling you that as someone who runs such a business that has both self-service and sales-led products that are priced differently (partly) for that reason. (that business is hosting the OP site as it happens)
- aes256 14y agoI don't think it's as big of an issue as you suggest. If you've spent umpteen hours developing the product, the amount of additional time and effort required to put a simple discount system in place is negligible. You could even set up a standard response email. If someone writes asking for a discount, just send them a ~10% discount code. It should pay for itself in the form of (even slightly) increased conversions in no time.