3 ms·
Cloud hosted call centers using LLMs is one of my specialties. While I use an LLM for more nuanced sentiment analysis, I definitely use a list of keywords as a
by raw_anon_1111 7mo ago
Cloud hosted call centers using LLMs is one of my specialties. While I use an LLM for more nuanced sentiment analysis, I definitely use a list of keywords as a first level filter.