By your logic we'd still all be reading books as they were typeset hundreds years ago (hint: they're pretty dense and definitely not convenient to read) and we'

By your logic we'd still all be reading books as they were typeset hundreds years ago (hint: they're pretty dense and definitely not convenient to read) and we'd all be driving while trying to decipher poorly typeset roadsigns (which is very, very dangerous). All it takes is a few researchers to actually care, research, blog, write papers about the subject and then we all benefit from that research. Regarding the goold old "eat your own dog food" logical fallacy... By your logic, an engineer should not be allowed to do research, say, on electrical cars if he isn't himself driving an electric car. Sounds pretty extreme to me ; )