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Diseconomies of scale in fraud, spam, support, and moderation
- jruohonen 7mo agoThe quote from the 1979 IBM training manual seems kind of (ill-)fitting also for this agentic era.
- Voranto 7mo agoWas just about to say the same thing. It is kind of scary how the only way to pin accountability onto a human/ agent is by making it fear some sort of consequences. Make a mistake - get fired and lose your source of income. But of course, applying the same logic to an agent seems like a fast track to a redo of Terminator, but in real life.
- nareyko 7mo ago[dead]