3 ms·
It is better to reason about the spectrum of possible users than to assume "users" can be simplified to a single concept of "user". Not only are there different
by LoganDark 7mo ago
It is better to reason about the spectrum of possible users than to assume "users" can be simplified to a single concept of "user". Not only are there different neurotypes, but there are also different skillsets, upbringings, and contexts. Rather than picking a single ideal user, the best user experiences for account for all the variation of their target audience.
For example: the best documentation includes both "learn by doing" material for jumping right in, and "learn by reading" material that explains everything. This usually results in both a "getting started" section for doing, sometimes also with tutorials, and by a reference for reading. But it is important not to conflate them. Some minds are incredibly "learn by doing" and some minds are incredibly "learn by reading". I am more "learn by reading" than by doing, but I am not quite as "learn by reading" as some I've met.
(This comment is a slight tangent, but "users prefer" somewhat irks me because "users" are not homogenous. You should not always make a decision solely because "users" prefer it. That decision may matter much more to a minority, and that minority may exert more influence than the majority would.)