It’s an awkward middle problem. In a fully staffed metro department (or even one with volunteer auxiliaries/volunteers staffing 3rd/4th seats from the station

It’s an awkward middle problem. In a fully staffed metro department (or even one with volunteer auxiliaries/volunteers staffing 3rd/4th seats from the station when available) the extra calls aren’t much of a problem and I think give everyone extra reps training & thinking about what to do if there was an incident at that location. If you have volunteers responding from home/work, then yeah, it’s a huge drain and morale drain.