I did, they asked me to open a support ticket, which I did, and the last response I got was: > We've reviewed the details you provided and updated your case wi

I did, they asked me to open a support ticket, which I did, and the last response I got was: > We've reviewed the details you provided and updated your case with the necessary information. It is now being routed to the appropriate team for further support. That was July 2025!