Explain that to the Karen, then... and let her suffer, instead of the poor blind taxpayer. He never chose to be blind. He pays his taxes. He is the customer.

Explain that to the Karen, then... and let her suffer, instead of the poor blind taxpayer. He never chose to be blind. He pays his taxes. He is the customer. She chose to be part of The System. She is paid to provide a service, within The System's rules. I have zero empathy for her. Everything is working as intended.